About Us

SENIOR MOVING SPECIALIST GRAND RAPIDS

THINK OF US AS FAMILY

We treat every client with dignity, respect and we handle your project in a private and confidential way. These are big days, and can often be a source of great stress. As the first Senior Move Managers® in West Michigan, Seniors Moving Smarter has the “know how” to get the job done, but more importantly we help our clients feel comfortable along the way. Delivered by a team that is literally a family, and led by someone who is passionate about helping people.

Who Is Coming Into Your Home?

The vast majority of moving companies rely on independent contractors or day laborers. These workers are not protected from liability the same way as an actual employee, which could affect the liability of the homeowner. Seniors Moving Smarter does not use day laborers. Our employees are paid for every single job and are entitled to unemployment and worker’s compensation benefits. In addition, they are trained, supervised, and given direction by the company. We know about the people coming into your home.

Legally Bonded. Ethically Committed.

As part of the National Association of Senior Move Managers® (NASMM), we have been reviewed for insurance and experience requirements, and remain knowledgeable by continually taking classes in Senior Move Management. You’ll benefit from this ongoing education, which is reflected in the way we’ll work together. We also adhere to the Code of Ethics and Standards of Practice as guided and supported by the NASMM Ethics Compliance Committee.

OUR TEAM

ANNELISE RUDIN

Customer Service Specialist

AnnElise is amazing at creating order. She brings a valuable skillset from her time spent as a social worker and a home school teacher. Her caring demeanor and attention to detail brings a feeling of calm to every single moving project. Chances are good you’ll get to meet or talk to AnnElise during your moving process with us!

JULIE CORBY

Move Specialist

Julie brightens everyone’s day. She is fun, smart, and energetic.  Her skills as an event coordinator for a successful architectural firm lend themselves perfectly to working with our clients, managing their projects and making sure everything goes smoothly. She will get your job done quickly, make sure it is done right, and do it with careful thought to your needs.  We are thankful for her spirit and her enthusiasm!

KADI FRANKLIN

Invoice and Customer Service Specialist

Kadi works hard for our office team navigating customer inquiries and maintaining client service files from beginning to end. You will likely speak with her during your move process. Her experience in the healthcare industry pairs well with the organization and accuracy needed to deliver this information to you. Kadi started on our team as a packer and still helps as needed.

MARJO STAUFFER

Move Specialist

Marjo brings a ton of experience and energy to our team.  As a senior hair designer she made sure her clients were happy and she’ll make sure you are happy too!   Sorting, downsizing and clearing house are just some of the daily tasks Marjo loves to do.  She is quick to think through a project and her “how can I help?” attitude makes her a great asset to our team.

KRISSY KING

Administrative Assistant

Krissy comes to us with 25 years of experience working in the social work field. She is a dedicated and supportive team player with a passion for helping others. She is a full-time employee at our office and will likely be the first point of contact when you call or visit. She greets everyone with a friendly voice and a warm demeanor. In her spare time, Krissy enjoys reading, walking, visiting Lake Michigan, and spending time with family and friends.

ERIN SCHONHARD

Move Specialist

Erin brings a smile and energy to each project. She brings 35 years of compassionate care in the healthcare industry as a respiratory therapist serving the elderly and others. When not working, she enjoys being outside on the golf course or the pickleball court. She also enjoys spending time with her grandchildren.

KELLY LOUBERT

Move Specialist

As someone who is passionate about serving clients with integrity and joy, Kelly brings her skills of organization, administration and marketing to Seniors Moving Smarter. Kelly can see the big picture of each move, helping you sort it out and break it down into manageable steps. She loves the beach, a good page-turner, and visits with family.

BARBARA GAINES

Move Specialist

Barbara always arrives with a smile. As a mom of three, part-time teacher, landscaper, property manager, and move specialist, she is an efficient multi-tasker. She finds satisfaction in concentrating on and completing a task carefully and thoroughly. Her leisure interests include spending time with her children and family, walking, hiking, and camping. Barbara is also a vocalist in Voices of Freedom, a local touring group that performs for seniors, veterans, and communities year-round.

JACKIE RIBBE

Senior Move Specialist

Jackie earned her master's degree and certificate in Gerontology from the Jane Addams School of Social Work in Chicago. She brings a depth of experience in working with senior citizens in hospitals, rehabilitation centers, nursing homes, and the community. She has gone through training in elder abuse investigation, community ombudsman and empathic listening. She is excited to use her skills not only as a social worker, but also as an organizer and decorator, to assist SMS clients in all aspects of the moving process. In addition to her love of meeting new people, Jackie enjoys being outside, playing pickleball and spending time with her husband, four adult children and their spouses.

DEANNA O'NEIL

Move Specialist

After 20 years as a business owner in Indianapolis, Deanna has come back home to Grand Rapids. She has a degree in design, marketing and advertising – and lucky for us, she also has a passion for helping seniors. Now that her son’s headed off to University of Michigan, she’s an empty-nester ready for the next adventure. Whether it’s backpacking, kayaking or visiting national parks, Deanna loves to be active in nature – and we love having her great leadership and talent on our team.

MILLIE

Busy Business Dog

Millie works very hard as a member of our team. Most of her time is spent being a busy business dog. When she’s not in the office or serving as our Brand Ambassador, she enjoys long walks on the beach and wrestling with her brother, Ted. Her schedule is pretty full, so forgive her if she doesn’t reply to email right away.